Computer Support House Co. Ltd.

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OVERVIEW

Computer Support House (CSH) is a customer-oriented company specialized in Computer Network and Professional Technical Support Services with a promise for prompt response thus assuring client’s satisfaction.
CSH Was founded in the year 1999 and has been established in response to the great demand for specialized computer services in the 21st century as most companies focus on selling hardware/software but give second priority the computer after-sales services, the delays subsequently causes waste of time, effort and more expenses from the end-users.
CSH offers a full range of technical expertise that effectively evaluates and design business-oriented and cost-effective solutions, which concentrate mainly on the services to the Information Technology (IT) market. CSH recognizes the convergence of IT business has increased dramatically the pace of change, making the business world more and more IT-centered.

MISSION

CSH mission is to provide professional services with quality products at affordable prices that meet or exceed clients' expectations.
CSH is committed to achieving greater capabilities and excellence in all its services.
CSH objective is to link up with excellent IT product-vendors and service providers.

TECHNICAL STAFF

CSH Engineers have the following certificates:

• HP Accelerated System Engineer
• Microsoft Certified Professional
• Microsoft Certified System Engineer
• Citrix Certified Engineer
• Neverfail Certified
• McAfee Certified
• Symantec Certified

Experienced and highly trained young, energetic, friendly, hardworking Engineers ready to serve customer’s requirements. They undergo on-the-job formal products training, quality improvement techniques, management skills and customer support services in addition to their specialization. Certified professionals by well-known companies and organizations like Microsoft, HP-Compaq, Cisco, 3Com, Symantec, Citrix and others.

PRODUCTS AND SERVICE

COMPUTER SERVICES

MAINTENANCE & SERVICE CONTRACTS
To insure that your Computer Hardware continues to provide you with the level of service you require, we will provide all the necessary maintenance your hardware requires throughout the life of the system. We will be more than happy to tailor a Maintenance plan that fits in with your companies needs.

Maintenance Plans :

Full service, time and materials, 7×24 critical server support and comprehensive network, hardware and software maintenance contracts.

Key Benefits

CSH specialty is to provide preventative maintenance procedures resulting minimizing failures and maximizing uptime for critical systems.

The Maintenance Contract covers

The Maintenance Contract covers the following charges

On-Site Engineers
Dedicated, full-time Systems Engineers and help desk personnel.

EQUIPMENT REPAIR AND SERVICE WARRANTY
CSH professional and comprehensive services including repair coverage on all brands comparable to those offered by larger service organizations.

SECURITY SYSTEM SOLUTIONS
CSH Delivered the most proven, effective security solutions.

VIRUS SOLUTIONS
CSH can truly protect against the threat of virus infection and improve the efficiency of PCs; With smart choice and look for products that have achieved a succession of VB 100% awards.

NETWORK SERVICES

CSH upgrades the entire dimension of capabilities: Thin client, Internet Access, E-mail, multiple domains, heterogeneous environments (Novell, Gateway services, legacy access), remote access, network faxing, workgroup information management, fast Ethernet, switched Ethernet. Projects whether large or small, are compliant with the latest ICT standards.
CSH offers a full suite of customized services for every phase of the networks' life cycle: planning, design, implementation, operations and maintenance.This is specially necessary now that the network has become a mainstream business tool.
Professional services can help you avoid the extra expense of hiring and training additional personnel when specific projects arise. By augmenting your existing staff with CSH Professional Services, your company would derive benefits in time and expenses; and at the same time, optimize your staff expertise.

Planning
From opur experience, failure to plan explains why so many of today's networks are out of sync with the corporate business realities.
CSH can help you address network growth issues by developing strategies that meet business objectives.
CSH always proactively implements innovative technologies that will increase revenue, reduce perational costs, increase customer satisfaction, grow customer base, and help to overtake the competition.

Design
Network design is fundamental to both the implementation and the management process of the networks growth. Occasionally, complex issues accompany network expansions.
CSH can help design high-performance network solutions by identifying critical needs, defining responsibilities, establishing project controls, and managing schedules. Detailed reports will keep client informed on the projects progress.

Operations
Whether the network plan is focused on migrating/supporting an existing Network Operating System (NOS), Desktop Operating System (WOS), core business application, messaging system, fault tolerant strategy, hardware platform of the WAN or LAN, revenues are increased while operational costs are decreased. When coupled with our full suite of management contracts and proactive network management solutions, total cost of ownership (TCO) is fully optimized.
Over time, CSH has expanded from maintaining LAN System to designing, installing, and maintaining WAN systems nationwide. We consider networking projects our specialty.
CSH always delivering the most proven, effective and latest Network Wired and/or Wirless solutions.

CABLING INSTALLATION
Using our own fully trained engineers we can carry out cabling installations from one cable to large structured wiring schemes of many hundreds of cables.
CSH installation Services Covers Structured Cabling for Voice and Data, Category 5, 5E, 6, Fibre Optic Cabling, Test, Commissioning and Health Checks.
Contracts can be carried out with very short lead times and with the flexibility to work out of normal office hours if required. Work is completed on schedule and with the minimum of disruption to existing office routines.

WIRELESS SOLUTION
Wireless LAN is the perfect solution for temporary classrooms, training rooms and listed buildings and due to the short time required to install a Wireless solution we don't have to install out of normal hours.
CSH Can Provide and Install Wireless Local Area Networks (WLAN) solution . Focusing on building and strengthening core wireless broadband networking , service, Maintenance, and administrative basis.

SPECIALIZED CONSULTING PACKAGES
CSH recognizes that not all network issues fall into net service compartments. Often, special services are required that are flexible and adaptable.
For instance, your requirement may involve designing a policy-based network management solution that meets the management needs of an enterprise. It may also be a requirement to design an effective help desk solution to improve overall customer service to end users.
Any number of issues may dictate a service requirement that is outside the entrenched models available in the market place.
Today, CSH understands that effective service models are those that are tied to corporate business objectives, produce measurable results, and deliver proactive responses to it's clients willing to participate in the TCO reduction arena.

INTERNET SOLUTION

CSH Internet Solutions Division Specialized in Internet Application Design & Development.

NETWORK PROJECTS REFERENCES

SOME of our network projects references :

MAINTENANCE CONTRACT REFERENCES

Below are just small sampling of our valued and satisfied customers :

REFERENCES

Below are just few of our valued customers :