Computer Support House Co. Ltd.

Product Overview

   
Neverfail for Microsoft Exchange

Keeping your Email Flowing 24x7
Neverfail Benefits
▶ Keep email flowing without interruption
▶ Avoid planned and unplanned downtime
▶ Protect against hardware and configuration failures
▶ Deliver Disaster Recovery and Business Continuity
▶ Fail over in less than two minutes
▶ Fail back with no email interruption
▶ Self configuration with no scripting
▶ Automated monitoring for improved reliability
▶ Requires no SAN or Cluster technology
▶ Supports LAN and WAN deployments
▶ Rapid implementation
▶ Monitor Integral Exchange Server Components
▶ Part of Neverfail end-to-end collaboration protection suite

Describtion

Business stops when email dies. Deadlines are missed, orders
are not processed, communication halts – at stake is the
organization’s reputation, financial performance and ultimately,
business success.
Microsoft Exchange is at the center of your communication
and collaboration strategy. It is the key to keeping your lines of
communication open. How much does it cost your organization
in lost productivity and revenue when Exchange is down?
With Neverfail for Exchange, email downtime will become a
thing of the past. Designed from the ground up to keep email
flowing, it doesn’t matter whether the outage is caused by a
hardware failure, a planned storage upgrade or even a natural
disaster. Our award winning approach will keep users connected
to their email. Continuous availability of Exchange will ensure
your email flows 24x7.

mail Delivery

No Downtime, No Data Loss
Email is so important to your organization that any issue
with Exchange requires quick resolution. A storage failure
which brings down Exchange and requires a server rebuild
from backup media is a major issue. At best the impact is lost
productivity and downtime of several hours, and at worst
it is lost email and downtime for several days. Losing email
can have severe consequences. Losing orders and business
inquiries is bad enough, losing documents and email trails
required for compliance takes the impact to another level.
Whether Exchange is taken down by hardware failure, planned
maintenance, natural disaster or any other causes, Neverfail for
Exchange will detect the issue and keep email flowing.

Keeping Users Connected
It is common that the first indication of an issue with
Exchange is when users complain. By this time, productivity
has already been impacted. Even a minor outage can impact
users long after the situation is resolved as Outlook will need
to be restarted.

Only Neverfail delivers a solution designed from the ground
up to keep users working through any type of IT outage.
Neverfail’s state-of-the art replication technology ensures
there is always a complete, consistent and up-to-date copy
of the Exchange Server available on a secondary server. If
anything goes wrong, applications and users are seamlessly
connected -- without interruption -- to the secondary server,
and … Business continues.

Built-in Reliability

The impact of an Exchange outage can encompass the entire
organization. Therefore, it is important to take steps to
prevent it from failing in the first place. Neverfail provides
predictive technology that can be used to carry out periodic
health checks or continuously monitor the state of Exchange,
the underlying server and the network. Neverfail SCOPE
(Server Check, Optimization, and Performance Evaluation)
is designed to evaluate the stability and reliability of the
hardware, software, network and configuration that underpins
Exchange. SCOPE allows you to be confident that you have
the best practice in place to avoid outages wherever possible.
PREDIC T · PROTECT · PERFORM

more

When Neverfail detects a condition that is likely to result in
an outage, for example an Exchange Windows service failing
or an SMTP queue length exceeding recommended limits, the
software can take a variety of preemptive measures to fix the
source of the problem (such as attempting to restart a service).
No Recovery Required
Delivering continuous availability means there is no time to rely
on traditional backup/recovery techniques, or even continuous
data protection. Traditional protection strategies will require a
recovery, databases will need to be rebuilt, configurations
checked and users notified of the outage. Companies today can
not afford downtime of business-critical applications such as
Exchange.
Neverfail maintains a complete, consistent and up-to-date copy
of Exchange and its configuration. This is more than just a copy
of the data. Neverfail provides a complete, ready-to-go clone of
the server, including any configuration changes that may have
been applied since the Exchange server was first installed.
If there is an availability threat, an administrator can fail over from
the primary to the secondary server at the click of a button, or
Neverfail can automate the whole process based on user-defined
criteria. Administrators with limited knowledge of an Exchange
installation can easily fail over using best practice knowledge
already embedded into Neverfail’s product architecture.
Hurricane, Flood, Fire – Business Continues
Keeping your business running through natural and man-made
disasters can literally be a matter of life or death. The ability to
send email can be even more important in this situation. That’s
why the Neverfail architecture is designed to allow remote
deployment of the secondary server. Neverfail’s secondary
server can be located in the same room, the same building or
in a different part of the world. To further simplify the process,
Neverfail makes sure the WAN doesn’t get in the way by using
compression to optimize replication, even when bandwidth is
an issue and data volumes need to be reduced.
Protection Out-Of-The-Box
Embedded within Neverfail for Exchange is all the knowledge
to make continuous availability a reality. Data locations, registry
entries and databases are all cloned automatically. Failure
detection is embedded. Complex fail over processes are a thing
of the past.
Protecting the Messaging Platform
Although Exchange is the most important component, it forms
only part of the messaging platform. Alongside the protection of
the Exchange server, it is vital that the anti-spam and anti-virus
solutions are protected, as well as mobile messaging software
such as RIM’s BlackBerry Enterprise Server. If any of these
components fail the impact is the same. Productivity dies,
decisions are not taken, business stops.
This is why the same Neverfail architecture provides continuous
availability for BlackBerry Enterprise Server, SharePoint®,
SQL Server®, IIS®, IBM® Lotus® Domino®, Captaris RightFax, File
Server and a large number of anti-virus and anti-spam solutions.
PREDICT · PROTECT · PERFORM
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©2007 Neverfail Group Ltd. All rights reserved.